Customer Service
Since its
inauguration in 1996, Optimum International Limited has successfully striven to create an excellent
working relationship with both retailers and their customers as it feels this
is an essential part of a successful business. It prides itself on having
a first class very approachable Customer Services Department and
testimonials are available from contented customers who are delighted with the
service they have received.A hi-fi,
audio or television stand is an important piece of equipment and, as an item of
furniture, is on show often in the main sitting area of a home, but the right
stand is equally suited to virtually any other room. However the
purchaser’s enjoyment will be spoilt if he or she is unhappy with some aspect
of it.
Optimum has
the solution - contact its Customer Services Department.
Some
typical examples where Customer Services can help for instance:-
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If you change a component and wonder how to alter your hi-fi, audio or television stand to equip it, contact Customer Services for advice.
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If you change the décor in a room and want different coloured or real wood rods, or glass, for your modular range stand, this is no problem. Even additional shelves or shelf heights can be supplied. So contact Customer Services for advice, or for the name of your local dealer. With the non-modular ranges, we can try to help out here too, although some ranges cannot be changed.
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If a glass shelf has been scratched or, even worse, smashed when moving house contact Customer Services for advice.
All
customers are important to the Company, and its team is always available to
sort out any queries or problems. Both trade customers and members of the
public can contact us either by telephone 01904 528090 or by email info@optimuminternational.co.uk